This Privacy Statement governs the manner in which Linwoods collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.linwoodshealthfoods.com website (“Site”). This Privacy Statement applies to the Site and all products and services offered by Linwoods.

Your privacy is very important to us and we promise never to release your personal details to anyone for mailing or marketing purposes.

 

Personal information

We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our site, make a purchase, subscribe to our newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information.

When you make a purchase from www.linwoodshealthfoods.com any information you submit – for example: your name, email address and payment are totally safe and secure. Linwoods complies fully with all applicable Data Protection and consumer legislation and we’ll treat all your personal information as fully confidential. Any data we collect is used to fulfil your order, improve our products and services and sending you Linwoods promotional emails to the email address submitted.

To receive details of, to rectify or to request erasure of the personal information we store about you, please contact us using the methods outlined below.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

 

How we use collected information

Linwoods collects and uses Users personal information for the following purposes:

  • To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

  • To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

 

Links to Other Sites

Users may find content on our Site that links to third party sites. These linked sites are independent and therefore adhere to separate policies; therefore Linwoods has no responsibility or liability for content delivered on these platforms.

 

Changes to this Privacy Statement

Linwoods has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance

By using this Site, you signify your acceptance of this privacy statement. If you do not agree to this statement, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Cookies

Cookies are files which transfer data from one hard drive to another. No personal information is collected through cookies, they are merely files which allow us to analyse the best and worst performing parts of the website, in order to give the best shopping experience.

We use cookies to enable your shopping session to be as easy as possible, for things such as remembering your password when you come to login.

For further information about managing and disabling cookies, you can refer to your browser’s help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a series of web pages (see www.allaboutcookies.org) which explain to users how cookies work and can be managed.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Linwoods

190 Monaghan Road

Armagh

N. Ireland

BT60 4EZ

02837568477

info@linwoods.co.uk